OK so I went and checked out support at strategy first and they have a posting that says that the key codes were switched. That is the one for Gal Civ is to be used for Alterian Prophecy and vice versa. Also it says that there are no spaces but that the dashes are necessary...
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Also, the text is case sensitive. It sees a A as different from an a.
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#3
by Citizen AdiemusX - 2/14/2005 4:29:58 PM
yeh so what do we do, i want to get the prelude to war and all i can do is register gal civ, but u need to register Alterian Prophecy to get prelude to war! 
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| yeh so what do we do, i want to get the prelude to war and all i can do is register gal civ, but u need to register Alterian Prophecy to get prelude to war! |
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Since the campaing are only available for AP, it is normal. Have you only Galciv or also AP?
          
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#5
by Citizen AdiemusX - 2/15/2005 7:22:04 PM
ive got the deluxe edition which includes AP but i have a gal civ key with GC1 in the middle.
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| ive got the deluxe edition which includes AP but i have a gal civ key with GC1 in the middle. |
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You should have 2 keys but they are interverted: The Galciv key is what is incorrectly labelled as AP key and the AP key is what is incorrectly labelled as GC key.
Hope this help 
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#7
by Citizen AdiemusX - 2/16/2005 9:37:29 AM
i only have 1
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Thats is strange Have you tried to contact Strategy First about the fact you have only one key instead of 2? They are responsible of putting keys with the game sold at retail.
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#9
by Citizen AdiemusX - 2/16/2005 2:38:03 PM
no i havent yet as i only recently became aware of it, wats the email?
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Have you tried this website?  Link
[Message Edited]
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#11
by Citizen AdiemusX - 2/16/2005 4:08:18 PM
cheers ill contact them
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that really bothered me. though I figured it out after trying the code about 4 times to make sure I typed it right.
   
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New player here...
I bought the deluxe edition at retail, it came with a GC1 key but not an AP1 key.
I sent Strategy First a message a week ago and got no response.
What do I do now?
[Message Edited]
 
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Hi,
I have the same problem, I only got one CD key for my Galciv Deluxe edition.
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Hi,
I have the same problem, I only got one CD key for my Galciv Deluxe edition.
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#16
by Citizen Thatukman - 6/13/2005 1:55:30 PM
Has having only one cd key acutely stopped you from doing any thing? I have also only got one key with my deluxe-ed with it but it installed fine. Admittedly I did have to enter the code in twice because of a mistype. I have even registered the serial with star dock and it congratulated me on purchasing the deluxe edition.
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#17
by Citizen kyecoo - 6/27/2005 10:08:40 PM
I only have one cd-key for the "gold edition" ( orginal with altarian exp set ).
When i try to upgrade using stardock, it says the CD key is invalid, but upgraded the pdf and the multimedia folder.
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#18
by Citizen Jacid - 8/5/2005 12:29:55 PM
Ok, another addition to this thread:
Same Problem with the german retail version of Galciv Gold.
Can't update because the registration key on the backside
of the game manual (the only one...) isn't accepted as a
valid s/n by Stardock Central.
A little help in this matter would be appreciated.
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#19
by Citizen Robbi9001 - 8/13/2005 5:11:14 AM
Hi together,
got German Gold Ver. too, (lousy translation!!) can't Update!!! Only 1 Key (with GC1 in the middle). People here bought this Version. Any solution?
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#20
by Citizen Jacid - 8/13/2005 10:47:56 AM
Yup!
The problem can be solved if you write an e-mail to stardock support in which you describe the problem.
Worked for me.
They'll want to know your current serial number, but will send you two functioning product keys.
The new patches will switch the language back to english, which is a great improvement compared to the admittedly hilarious translation.
Hope I could be of any help.
Enjoy your game.
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#21
by Citizen Robbi9001 - 8/19/2005 7:41:38 AM
Thanks
i just emaild them, got an automatic repley with a 2 day period. Hope they do something. Support of other company is often much less than stellar and the support of M$ is a joke, ab bitter one 
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#22
by Citizen Robbi9001 - 8/20/2005 4:21:06 AM
Wow got an the repley this same friday!
will update on sunday!
Thanks Stardock
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Similar problem for me... I got 2 altarian prophecy keycodes, and none for galciv on disk 1. Disk 1 doesn't accept either of these. Bummer.
 
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#24
by Citizen Hon68 - 9/9/2005 6:52:07 PM
ok so i got the same thing as you 2 AP key codes, i emailed tech support what did you do?
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